At Shlomit Path, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund process.

Returns
You may return eligible items within 14 calendar days from the date you receive your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

How to Initiate a Return
To start a return, please contact us within the 14-day period at [email protected] with your order details and reason for the return. We will guide you through the return process and provide instructions on how to send the item back to us.

Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed within 7 business days. Refunds will be issued to the original payment method used at purchase.

Non-Returnable Items
Certain products, such as items marked as final sale or personalized/customized goods, may not be eligible for returns or refunds. Please check the product description before purchasing.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [email protected] within 7 days of receipt with photos of the issue. We will arrange a replacement or refund as quickly as possible.

Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.

Contact Us
If you have any questions or need assistance with returns or refunds, please email us at:
[email protected]